Documentation
FAQ
Quality issues
Why can't I turn on the camera?
Why can't I turn on the camera?
Type:
Quality issues
Platform: Android / iOS / macOS / Web / Windows / Unity / Cocos Creator / 微信小程序 / Electron / React Native / Flutter / Flutter2
Last Updated:
2022/09/14 02:30:50
There are many reasons for a camera start failure. Check the following:
- Check if the camera access permission is enabled. Both Android and iOS systems have a runtime access permission function under System Settings. Additionally, security software on Android may control camera access permissions.
- Check if another application is using the camera. Close all applications, restart your phone, and try again.
- Check the camera hardware. Start the built-in video camera to test the recording function.