Use Cloud Proxy

Introduction

Enterprises with high-security requirements usually have firewalls that restrict employees from visiting unauthorized sites to protect internal information.

To ensure that enterprise users can connect to Agora's services through a firewall, Agora supports setting up a cloud proxy.

Compared with setting a single proxy server, the cloud proxy is more flexible and stable, thus widely implemented in organizations with high-security requirements, such as large-scale enterprises, hospitals, universities, and banks.

Implementation

Follow these steps to use the cloud proxy service.

1. Contact support@agora.io with the following information to enable the cloud proxy service:

   • The regions to use cloud proxy.
   • The scale of your app in terms of channel concurrency.
   • Your Internet service provider.

2. Add the following test IP addresses and ports to your whitelist.
   The sources are the clients that integrate the Agora On-Premise Recording SDK.

   Protocol	Destination IP address	Port	Port function
   TCP	120.92.118.34	4000	Message data transmission
   TCP	120.92.18.162	4000	Message data transmission
   TCP	47.74.211.17	1080, 8000, 25000, 9700	Edge node communication
   TCP	52.80.192.229	1080, 8000, 25000, 9700	Edge node communication
   TCP	52.52.84.170	1080, 8000, 25000, 9700	Edge node communication
   TCP	47.96.234.219	1080, 8000, 25000, 9700	Edge node communication
   UDP	120.92.118.34	4500 to 4650	Media data exchange
   UDP	120.92.18.162	4500 to 4650	Media data exchange
   UDP	47.74.211.17	1080, 8000, 25000, 9700	Edge node communication
   UDP	52.80.192.229	1080, 8000, 25000, 9700	Edge node communication
   UDP	52.52.84.170	1080, 8000, 25000, 9700	Edge node communication
   UDP	47.96.234.219	1080, 8000, 25000, 9700	Edge node communication

   These IP addresses and ports are for testing purposes only. In a production environment, apply for the dedicated IP addresses and ports.

3. When the recording server joins a channel, set enableCloudProxy in RecordingConfig as true to enable the cloud proxy service. Agora will configure the default domain of the cloud proxy service for you. If you can not resolve the domain name to an IP address, take the following steps to directly configure a list of proxy server IP addresses:

   1. Set proxyType in RecordingConfig as 2;

   2. Set proxyServer in RecordingConfig as "47.74.211.17,52.80.192.229,52.52.84.170,47.96.234.219:0".

   If you use our command-line demo, add --enableCloudProxy 1 --proxyType ${type} --proxyServer ${ip,port} to your command when starting a recording.

4. To use the cloud proxy service in the production environment, contact support@agora.io for the IP addresses and ports for the production environment and add these resources to your whitelist.