Agora Analytics Overview

Agora Analytics is a tool that tracks and analyzes the usage and quality of calls. You can use this tool to locate quality issues, find root causes, and fix the issues to improve the final user experience.

Call Inspector

Call Inspector helps you search calls and analyze quality issues. See Call Inspector Overview for details.

• Look into the details of a quality issue.
• Locate individual users having quality issues and investigate their experiences.

Data Insights

Data Insights provides statistics on the usage and quality of your project over a specified period of time. See Data Insights for details.

• View a daily or hourly breakdown of call-usage and -quality statistics within a specified date range.
• View the usage and quality statistics in various dimensions, including country, SDK version, network type, and more.

Real-time Monitoring

Real-time Monitoring provides visualized data for multiple call metrics in real time. See Real-time Monitoring for details.

• Automatic collection, processing, and storage of metrics data, which refreshes every 20 seconds.
• Intuitive diagrams that help you grasp data in multiple dimensions, such as line charts, heat maps, bubble charts, and ranking lists.
• Data synchronization with Call Inspector and Data Insights, so that you can easily dive into problem analysis.

Alert Notifications

Alert Notifications sends alerts to you when abnormal metrics or events are detected in your Agora RTC projects. See Alert Notifications for details.

• Predefined metrics that allow for easy alert creation.
• Support for sending alerts to multiple contacts through multiple channels.
• Automatic storage of the alert records for the last 7 days.
• Data synchronization with Call Inspector and Data Insights, so that you can easily dive into problem analysis.