Pricing Plans
This article introduces the pricing plans for Agora Analytics.
Agora Analytics manages analytics features and API access through pricing plans. To use a feature or an API, you need to subscribe to a plan that provides access to the feature or API.
Plan details
Agora Analytics offers four pricing plans: Starter, Standard, Premium, and Enterprise. The details of each pricing plan are listed as follows:
Call Inspector features
| Feature | Starter | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Access through Agora Console | ✔ | ✔ | ✔ | ✔ |
| Data retention | 3 days | 7 days | 14 days | 30 days |
| Call Overview page | ✘ | ✘ | ✔ | ✔ |
| Call Inspector RESTful API | ✘ | Standard-level | Premium-level | Enterprise-level |
| Support for embedding in web portals | ✘ | ✔ | ✔ | ✔ |
For details about the Standard, Premium, and Enterprise-level Call Inspector RESTful APIs, see RESTful API.
Data Insights features
| Feature | Starter | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Access through Agora Console | ✘ | ✔ | ✔ | ✔ |
| Data retention | ✘ | 30 days | 60 days | 90 days |
| Data granularity | ✘ | Usage Overview: Day Quality Overview: Day/Hour |
Usage Overview: Day/Hour Quality Overview: Day/Hour/Minute |
Usage Overview: Day/Hour Quality Overview: Day/Hour/Minute |
| Data latency | ✘ | Usage Overview: 24 hours Quality Overview: 12 hours |
Usage Overview: 12 hours Quality Overview: 6 hours |
Usage Overview: 6 hours Quality Overview: 6 hours |
| Data Insights RESTful API | ✘ | ✘ | Premium-level | Enterprise-level |
| Data sampling | ✘ | ✘ | ✔ | ✔ |
| Support for embedding in web portals | ✘ | ✘ | ✔ | ✔ |
For details about the Standard, Premium, and Enterprise-level Data Insights RESTful APIs, see RESTful API.
Real-time Monitoring features
| Feature | Starter | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Access through Agora Console | ✘ | ✔ | ✔ | ✔ |
| Real-time Monitoring RESTful API | ✘ | ✘ | Premium-level | Enterprise-level |
| Data sampling | ✘ | ✔ | ✔ | ✔ |
| Support for embedding in web portals | ✘ | ✔ | ✔ | ✔ |
For details about the Standard, Premium, and Enterprise-level Real-time Monitoring RESTful APIs, see RESTful API.
Alert Notifications features
| Feature | Starter | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Access through Agora Console | ✘ | ✘ | ✔ | ✔ |
| Support for embedding in web portals | ✘ | ✘ | ✘ | ✔ |
Prices
| Starter | Standard | Premium | Enterprise | |
|---|---|---|---|---|
| Subscription fee per month (US$) | 0 | 449 | 999 | 1,599 |
| Included minutes per month① | Unlimited | 2 million | 2 million | 2 million |
| Additional minutes rate (US$/1,000 minutes) | 0 | 0.10 | 0.25 | 0.40 |
Plan management
Subscribe to a plan
To subscribe to an Agora Analytics pricing plan, do the following:
- Log in to Agora Console.
- On the left navigation bar, click Agora Analytics > Pricing Plan .
- Choose the plan you want to use, and click Subscribe.
For the Enterprise pricing plan, contact support@agora.io to subscribe. - Follow the on-screen instructions to complete your payment.
Subscription takes effect immediately. After subscribing to a plan, you can click My Package Subscription on the upper right corner to view your subscription details.
By default, subscription to Agora Analytics pricing plans is automatically renewed. You can cancel it at any time. See Unsubscribe from a plan for details.
Agora Analytics charges are billed to your account on the first of every month until you cancel your subscription. Your excess minutes charge for the preceding month is listed in the monthly bill, and your subscription fee for the subsequent month is listed in the once-time bill. For details, see What are Agora’s policies on billing, fee deductions, and account suspension.
Unsubscribe from a plan or switch to another plan
To unsubscribe from an Agora Analytics pricing plan, do the following:
- In Agora Console, click Agora Analytics > Pricing Plan on the left navigation bar .
- On the upper right corner, click My Package Subscription.
- Find the plan you want to unsubscribe, and click Cancel in the Action column.
To switch to another plan, do the following:
- In Agora Console, click Agora Analytics > Pricing Plan on the left navigation bar.
- Choose the plan you want to switch to, and click Subscribe.
For the Enterprise pricing plan, contact support@agora.io to subscribe. - Read the pop-up window carefully, and click Confirm to switch.
Unsubscribing from a plan or switching to another plan takes effect on the first of the next month. For the current month, you still have access to the features and APIs provided by the plan. The subscription fee you paid for this month is not refunded, and any excess usage that occurs in this month is charged.
